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RIGHT TO REPAIR

Working Hours
  • Mon 7:00AM - 5:00PM
    Tue 7:00AM - 5:00PM
  • Wed 7:00AM - 5:00PM
    Thu 7:00AM - 5:00PM
  • Fri 7:00AM - 5:00PM
    Sat Closed
  • Sun Closed

RIGHT TO REPAIR

Know your rights when it comes to vehicle repair and maintenance.

Click here to watch a brief video about your rights


Did you know?
  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality CARQUEST Auto Parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as CARQUEST Auto Parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by CARQUEST meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.



What People Say About Us

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    Always excellent service!

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    Friendly. Helpful. Explained everything to me.

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    I have brought all of our family cars to the shop. Always felt well taken care of. Trustworthy, reliable and will definitely recommend.

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    Busted Knuckle Garage made me feel comfortable, were very knowledgeable and it was an all-around friendly experience. I trust no one else to work on my vehicle. They care about my budgets and map out what is a must vs what can wait. Love this place!

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    Busted Knuckle Garage is a great place to have your vehicle worked on. They are a friendly, honest and knowledgeable crew.

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    My car was towed in for a fuel pump. The day after I picked it up it would not start again. The car was towed in and it was discovered that the reason it would not start was not related. I was not charged for the tow back in. Service was great.

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    Even when parts didn't show up on time, The employees at Busted Knuckle Garage were very friendly and worked overtime to get my car fixed as soon as possible. As a mom with a kid, they understood my urgency and gave me a loaner car for the day!!!! They actually care about their customers; I'm not just a number or money.

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    Hands down best garage in the area.

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    Have been searching for a good repair shop for a while and now I found a great one!

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    Fast, efficient service with no nonsense or run around. Nate and the crew always treated me fairly and didn't try to upsell or add on unnecessary work during my annual inspection, but also took the time to explain everything I would need to have done in the near future.

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    Overdue inspection, got me in quickly, notified me of things needing attention with good estimates for additional work, went with some of what was recommended and was completed timely and at a reasonable cost.

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    I am experienced in the automotive industry, and I feel the service I received was well above par. I am very happy with their service.

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    Nathan and the whole crew at Busted Knuckle are great. They do great work and are also caring and genuine. Very knowledgeable and reliable.

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    Great shop to work with. Fair prices, honest mechanics, and an owner that has great pride for the shop that he runs. Would not go anywhere else.

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    Great shop! Knowledgeable techs. Great price. Will never go anywhere else. Would recommend to everyone!!

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    Very pleased with my result. The service was fast and affordable. I was really in a bind and could not do the work myself, so I'm very happy with the speed and price these guys gave me. I will be bringing my car here again and again.

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    I visited the guys at Busted Knuckle today to try and diagnose a rattling noise I have been dealing with for some time now. They found the problem within 20 minutes. Nate, Steven and crew are extremely knowledgeable in what they do. They took the time to explain what they found, and I know nothing about vehicles. But I left knowing exactly what was wrong, and I can now address the problem that is under warranty. You guys rock! Should I need to, I'll be a return customer for sure.

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    Nate is a great auto mechanic. We started working with him a few years ago when our car needed a tow and we've been going back to his shop ever since. Easy going, honest and doesn't price gouge--he'll even go out of his way to reduce your bill so long as it's not a detriment to your car. We will be sticking with Busted Knuckle since we know they are reliable and will do a great job every time.

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    I took my Jeep there because it was overheating. They ran some tests and found that the fan cluch wasn't working properly. They suggested an upgrade for the fan so I decided that it wouldn't hurt. The Jeep is running much cooler now. They also gave me a loaner car so I could get to work. I will definitely be back for any other issues that I have.

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    Nate and his crew have consistently gone above and beyond to make sure I was happy with their work, and somehow do top notch work quickly while often being WAY under what one would expect to pay. BKG has made it clear to me that they don't want my money as much as they want repeat customers for life. Glad to say I am one.

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    Fantastic personalized service. Nate is down to earth and very honest and up front about what needs to be done. I trust them completely with my cars! No hesitation at all to recommend to all of my friends!

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    Nice shop next to where I bought my Jeep. Dealt with Nate who owns the shop and he got me a super good price on my winch setup. Thanks!

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    Amazingly helpful and nice. Highly recommended.

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    Nate always takes care of me and makes sure my Jeep is running strong. Great shop, nice people, high quality service, highly recommend.

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    Needed something fixed last minute, stopped in and even though it was almost time to close they took my Jeep in anyway, and I was back on the road in no time! Everyone was super friendly, and I'll definitely be taking all 3 of my vehicles there, and recommending them to anyone I can!

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    Very knowledgeable and helpful. Quality work by friendly and honest guys who make sure the job is done right. Excellent prices and prompt service. Highly recommended.

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    Amazing Shop! Great service and extremely knowledgeable employees.

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    We were driving back to Canada, from Florida and had an issue with our jeep. The guys came in after hours, diagnosed the problem, ordered our part for us to pick up which was an hour away, down the I-75, and did not charge us a single penny. We were back on the road (with heat) in no time. Restores your faith in humanity when you get treated so amazingly. They did not have to come in as the shop was closed, and then to not charge for the diagnosis and work they did really shows what kind of guys they are. Recommend these guys to anyone and everyone.

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    Can't say enough about this crew. Always willing to go the extra mile to take care of people. Very meticulous and strives for perfection. THANK YOU Nate and Steve for all your help.

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    The guys at BKG are excellent, honest guys! They have put on my entire lift kit on my Jeep, as well as fixed some other problems I was having with it. If something doesn't seem right, I give them a call and they are usually quick to take a look to see what the problem is! Haven't had an issue that these guys couldn't find a fix!

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    I will never go anywhere else. I had an amazing experience at Busted Knuckle Garage. I came in for them to simply read my "check engine light" and not only did they fix the problem, and educate me on the issue, but they checked my oil and a few other things since they noticed I drive a lot for work. They took care of me and cared about me as a customer and person. Thank you to Busted Knuckle Garage, so happy I finally found a trustworthy shop!

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    Quality work by friendly and honest guys who make sure the job is done right. Excellent prices and prompt service.

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    Thanks for the awesome work on my husband's Jeep!!

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    Sunday afternoon I broke the track bar bolt on my '06 LJ and needed it fixed ASAP for an upcoming road trip. I heard of these guy through a co-worker and from driving past the shop on the way to work everyday. These guys are the real deal! Friendly and speedy service that I will recommend to anyone in the Bucks County area. Support your local business and head on over to Busted Knuckle Garage if you have any issues. Thanks again guys, keep up the great work!!

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    Thanks for the awesome job guys! Quality work at a great price, what more can you want? Very knowledgeable about Jeeps and 4x4 also!

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    Nothing but positive things to say! Great staff and honest pricing. A mechanic you can definitely trust.

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    I just had my GMC Sierra 3500 towed by this company, They were FAST, ON POINT, and did a GREAT JOB towing my baby. Scott towed my parents wrecked car a few days ago, HE was polite, and took the time to make sure no further damage happened to the car when he pulled it onto the rollback. Two instances in just a few days, and 100% great job. They will be fullfilling my towing needs from now on....

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    Busted has a great staff, always fair prices, and always great service.

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    I owe a huge thank you to Nathan and the guys at Busted Knuckle Garage. After my jeep was hit by a drunk driver and was in need of repairs, Nathan came and towed my jeep to the shop, dealt with the insurance company so I didn't have to and got all of the repairs finished. Jeep is now back to normal. Thank you guys for doing such an awesome job and taking care of my baby! Highly recommend this place!

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    I ONLY trust my Jeep to the guys at #BNG. These guys are fantastic! They make things easy for me: they tell me what repairs I absolutely need and what I can hold off. If you need anything done, big or small, this is the place to go to!

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    This is the 2nd time that I have been towed by this garage, and both times have been beyond excellent! Tom has helped me twice and both times he has been a great help! Thank you so much for the beyond excellent service.

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    I visited Busted Knuckle in December for my inspection, and I'm happy to say I've found my go to auto shop. Everyone was extremely friendly and patient. When it came to telling me what was needed to fix my car/pass inspection, they were honest in what was needed immediately and what could wait. And, to top it all off, their prices are very reasonable. I was extremely happy with the whole experience!

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    This place is the best. They were really fast and super efficient. Fair prices, honest work and treat their customers like family.

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    Amazing service in a timely manner with very knowledgeable staff!

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    Saved my Jeep. Great place. Thats all I have to say about that.

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    Great service. Thanks again. Very good service. Drive me home.

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    Great service!

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    Great shop. Talented mechanics. I would take my Jeep here again!

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    Found out about these guys from my brother after my uncle closed his shop. These guys are top notch. Spent a week working on my car to get her back up and running. Thanks guys, you're the best!

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    The best service around. Nate and Todd do a phenomenal job! Had an issue with my vehicle; it was out of commission, and they offered me a loaner car! I recommend this shop to anyone and everyone. They worked with me while my insurance was trying to figure it out!

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    Friendly, timely, helpful, and fair priced! I was stuck in a bind and Busted Knuckle Garage helped me out by fitting me in their schedule last minute. They quickly got my car safe again and back on the road. Definitely consider this shop as they will treat you fairly! Thanks guys!

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    I highly recommend Nate and his crew! Took my JK in today and couldn't be happier with the results! Give these guys a shot, they won't let you down! Very fair and reasonable. They treat you like good friends and take great care of your vehicle as if it were their own. Thanks Busted Knuckle!

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    You guys have been extremely helpful in keeping my hybrid in good shape. I really appreciate your speed and affordability. I will be returning with other vehicles and friends with vehicles. Please say hi to Murphy for me. Thanks again.

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    I recently moved to Virginia and was headed back to PA for a family wedding, when my radiator blew up on the trip. Nate and his team squeezed me in that following Monday and repaired my Jeep, and had it ready that day for my 3 hour commute back home. These guys are amazing! If I lived in the area still I would take my Jeep exclusively here for work! Thanks again guys!

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    Excellent work, exceptionally honest, super friendly. Three hard to find qualities in any mechanic shop these days. Couldn't recommend this shop enough!

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    Just had them rebuild my '08 tranny, that I actually blew parts apart in, and so far so good. Runs like it used to and that's all I asked for. Super fast service also, couldn't beat the price for the 2 day turn around.

Call us for service: 215-441-4414

ASE (Automotive Service Excellence)
RepairPal Certified
Parts Plus CCC
  • Car Care Aware